FAQS
Frequently Asked Questions
Everything you need to know
Since 1960, Fakhar Pansar Store has served families with pure herbs, dry fruits, honey, spices, and traditional remedies. Browse the questions below for store hours, delivery, quality, payments, and support — or contact us if you need personal guidance.
01 · General
General Questions
What are the working hours of Fakhar Pansar Store?
Our store is open from Saturday to Thursday between 9:00 AM and 5:00 PM (closed on Fridays). You can place online orders 24/7 at any time.
Do you have pure herbs and traditional medicines available?
Yes. Since 1960, we have maintained a wide range of traditional and pure herbs, dry fruits, pure honey, traditional spices, and quality herbal products.
Is guidance available at the store regarding traditional items?
Absolutely. We provide complete information regarding the proper use, dosage, and benefits of herbs and herbal products.
02 · Delivery
Orders & Home Delivery
Safe, fast delivery — locally in Bahawalpur and across other cities.
Do you provide home delivery?
Yes, we provide safe and fast home delivery right to your doorstep.
How long does it take to receive an order?
Locally in Bahawalpur, orders are typically delivered within a few hours or on the same day, while deliveries to other cities take 3 to 5 business days.
What are the delivery charges?
Online orders above a specified threshold qualify for free delivery, while standard courier charges apply to smaller orders.
03 · Quality
Product Quality
Are all your herbs and products pure?
We uphold our core standards and are committed to providing 100% pure, natural, and adulteration-free herbs and items to our valued customers.
Are usage instructions included with the products?
Most products come with instructions for use and recommended quantities. You can also contact us directly for any specific guidance.
04 · Policy
Payment & Return Policy
What payment methods are available?
We accept Cash on Delivery (COD), JazzCash, EasyPaisa, and Bank Transfer.
Can purchased items be returned or exchanged?
Due to health, safety, and hygiene standards, herbs and food items are generally not returnable. However, if you receive a damaged, incorrect, or defective product, you can contact us within 24 to 48 hours of delivery to arrange an exchange.
05 · Support
Support & Contact
How can we contact you for assistance or information?
You can reach us directly via phone or WhatsApp at +92 308 1682018.
Fakhar Pansar Store
Still have a question?
Our team is ready to guide you on herbs, usage, and orders — with the same care we have offered since 1960.
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